ORDERS PROCESSING

MINOXBOUTIQUE.COM reserves the right to refuse an order in the case in which the payment does not obtain the approval from customer’s bank.
MINOXBOUTIQUE.COM reserves the right to delay any shipment in case MINOXBOUTIQUE.COM cannot properly process orders due to any reasonable causes that are irrelevant to ours control. MINOXBOUTIQUE.COM reserves the right to refuse to process orders and/or service in any moment.

ORDER STATUS

Orders status can be checked on Orders’ section after logging in, and by clicking on each order, it is possible to read the given tracking number. We suggest customers to visit the carrier’s website in order to track the delivery of the merchandise.

SHIPPING METHOD

Orders over £200 are eligible to have FREE worldwide SHIPPING.
UK Delivery: £5
EU Delivery: £10
Rest of the World: £20

MINOXBOUTIQUE.COM delivers parcels all over the world via Parcelforce, Royal Mail or DHL Express, Please note we do not deliver parcels to P.O. Boxes.
According to Customs regulations, all shipments are accompanied by an official invoice outside the parcel, declaring the value of the merchandise.

Minoxboutique.com processes orders in Oxford, UK from Monday to Friday(excluding bank holidays).
Orders placed after 3pm GMT will be shipped the next working day.
Orders placed after 3pm GMT Friday and at weekends will be shipped the following Monday – excluding bank holidays.
Delivery outside the EU may be subject to local taxes and import duties which the customer will be held responsible for.
Orders may be delivered to an alternative address other than the billing address. Once your order has been confirmed and fulfilled the shipping address cannot be altered. All orders will require a signature upon delivery.

Estimated delivery times may vary depending on shipping destination and are only a guide.
We are not responsible for any delays due to orders being undeliverable or customs clearance (outside the EU).
Orders that are undeliverable will be returned to us, and any costs incurred due to undeliverable orders may be charged to the customers.

For further shipping information or if you require more information about your order, please contact us at:

Email: info@minoxboutique.com

Telephone: 01865437419 (between 9.30am-5.30pm GMT) Monday to Friday

We aim to deliver between 1-3 business days for all the UK address. 3-5 working days for all the other European address, and 5-7 working days to rest of world.
There may be times where this may not be possible due to circumstances out of our control.

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